If you have a dry cleaner, who you trust and who offers specialised leather cleaning you can bring your jacket there. However, we highly recommend to bring the jacket to us. No one knows better how to take care of our jackets than us. Feel free to contact us regarding the cleaning of your jacket.
When brushing out the stain, brush gently and evenly in the direction of hairs. If the stain does not go away, stop brushing otherwise you risk working the dirt more into the material. Feel free to ask us for special detailed cleaning instructions for different kinds of leather. Remember, if you are hesitant about cleaning your jacket, bring it to us, we will take care of it.
We will process your return to send you a return label which you can attach to your box and drop the box off at your nearest DHL office or request pick up from DHL.
Additionally if you choose to create a customer account, you can always log in and display your past orders.
Additionally our payment provider IYZICO processes payments with the 3D secure payment protocol, which will send you a code via sms to authorise the payment.
We do not store your credit card information after the transaction.