Privacy Policy

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which, e.g. contains the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively to ensure a trouble-free operation of the site and improve our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

Third-party hosting services

As part of processing on our behalf, a third-party provider provides the hosting and presentation services for us. All data collected as part of the use of this website or in the forms provided in the online shop as described below, are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

Data collection and use for contract processing, contacting and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. via the contact form or email). Mandatory fields are marked as such since in these cases, we need the data to process the contract or to process your contact, and you cannot send the order or contact without their specification. Which data is collected can be seen from the respective input forms. We use the data provided by you per Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries.

Insofar as you have given your consent per Art. 6 Para. 1 S. 1 lit. a GDPR by opting to open a customer account, we use your data to open a customer account.

After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.

Data transfer

To fulfil the contract per Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by the selected payment service provider or us to process payments. Some of the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We also use an external ERP system for order and contract processing. The data transfer or processing taking place in this respect is based on order processing.

We use payment service providers and shipping service providers who are based in a country outside the European Union. The transfer of personal data to these companies takes place only in the context of the need to fulfil the contract.

Data transfer to shipping service providers

If you have given us your express consent for this during or after your order, we will give you this per Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After a revocation, we will delete the data you have provided for this unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Worldwide Express Taşımacılık ve Ticaret A.Ş.

Yalçın Koreş Cd. No:20

34212 Bağcılar/İstanbul

Turkey

Yurtiçi Kargo

Kargo Plaza, Eski Büyükdere Cd. No:19, D:No: 17

34398 Sarıyer/İstanbul

Turkey

Email newsletters and mail advertising

E-mail advertising with registration for the newsletter:

If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent per Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your email address.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Postal advertising and your right to object:

In addition, we reserve the right to use your first and last name as well as your postal address for our advertising purposes, e.g. to send attractive offers and information about our products by post. This serves to protect our legitimate interests in a promotional approach to our customers, which predominate in the context of a balance of interests, per Art. 6 Para. f GDPR.

Cookies and web analytics

To make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided you have given your consent per Art. 6 Para. 1 p. 1 lit. a GDPR.

Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Also, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

Google (Universal) Analytics for web analysis

Insofar as you have given your consent per Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.com). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After we have ceased to use Google Analytics and have ceased to use it, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. If you delete your cookies, you will be asked to give your consent again.

Online-Marketing

Google Maps:

This website uses Google Maps to display geographic information visually. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer and easy accessibility of our locations per Art. 6 Para. 1 S. 1 lit. f) GDPR.

When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which in particular may include the IP address and location data. We do not influence this data processing. Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

Further information on data processing by Google can be found in Google‘s data protection information. The Google Maps Terms of Service contain detailed information about the map service.

The data processing is based on an agreement between jointly responsible persons per Art. 26 GDPR, which you can see here.

Google reCAPTCHA:

To protect against misuse of our web forms and spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.com). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activities on the website. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests in protecting our website, which outweighs our interests, in protecting our website from misuse and in a trouble-free presentation of our online presence.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification, methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. Also, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.

There is no reading or saving of personal data from the input fields of the respective form.

You can prevent Google from collecting the data generated by the JavaScript or cookie and relating to your use of the website (including your IP address) and from processing this data by Google by disabling JavaScript in your browser settings. Please note that this may limit the functionality of our website for your use.

Further information on Google’s data protection policy can be found here.

Google Fonts:

The script code “Google Fonts” is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.com). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.

Social media

Social plugins from Facebook, Twitter, Instagram:

So-called social plugins (“plugins”) from social networks are used on our website.

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you are logged in to one of the services, the providers can assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the “Like” or the “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts there. This serves to protect our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balance of interests, per Art. 6 Para. 1 S. 1 lit. f GDPR.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy can be found in the providers’ data protection information:

https://www.facebook.com/policy.php

https://twitter.com/de/privacy

https://help.instagram.com/155833707900388

If you do not want social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. with the script blocker “NoScript“.

Online presence on Facebook, Twitter, Instagram, LinkedIn:

Our presence on social networks and platforms enables better, active communication with our customers and prospects. We provide information about our products and ongoing special promotions.

When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to, e.g. Place advertisements inside and outside of the platforms that presumably correspond to your interests. For this purpose, cookies are generally used on your end device. The visitor behaviour and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for your consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.

As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection (opt-out), can be found in the privacy policy of the providers linked below.

Facebook: https://www.facebook.com/about/privacy/

The data processing is based on an agreement between jointly responsible persons per Art. 26 GDPR, which you can see here.

Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Right of objection (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Contact options and your rights

As a data subject, you have the following rights:

According to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest or
- is necessary to assert, exercise or defend legal claims;
According to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as
- you contest the accuracy of the data;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- you have objected to processing per Art. 21 GDPR;
According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.