FREQUENTLY ASKED QUESTIONS (FAQ)

We have summarised all the frequent questions regarding materials, store locations and how to properly take care of your jacket. Should you have any additional questions, please don’t hesitate to contact us from our stores page or via [email protected].

HOW SHOULD I STORE MY JACKET?

You should store your jacket in a dust cover (eg. the one that comes with your jacket) in a in a place without direct sunlight exposure.

HOW CAN I CLEAN MY JACKET?

Never machine wash your suede jackets. Suede does not fare well in the machine, even on a cold wash. It’s an investment piece you need to treat with love. Also never bring your suede jacket to conventional dry cleaning, it will ruin your jacket.

If you have a dry cleaner, who you trust and who offers specialised leather cleaning you can bring your jacket there. However, we highly recommend to bring the jacket to us. No one knows better how to take care of our jackets than us. Feel free to contact us regarding the cleaning of your jacket.

WHAT TO DO WITH STAINS?

If you’re just getting rid of a small stain or mark you can use a suede brush. When choosing a suede brush remember, the longer the suede, the softer the brush needs to be. This ensures you don’t damage the material with the wrong ‘strength’ brush, which can cause damage and even tear in the material.

When brushing out the stain, brush gently and evenly in the direction of hairs. If the stain does not go away, stop brushing otherwise you risk working the dirt more into the material. Feel free to ask us for special detailed cleaning instructions for different kinds of leather. Remember, if you are hesitant about cleaning your jacket, bring it to us, we will take care of it.

WHICH MATERIALS DO WE USE?

We specialise in natural materials. Our products are made of lambskin, calfskin, mink fur, sable fur and chinchilla fur.

WHERE CAN YOU FIND US?

You can find us in the hear of Istanbul city, in the Grand Bazaar. Please consult our stores page for detailed addresses.