Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically saves a server log file, which may contain the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), documenting the access.
This access data is evaluated exclusively to ensure trouble-free operation of the site and to improve our services, in accordance with Art. 6(1)(f) GDPR. All access data is deleted no later than seven days after your visit.
A third-party provider provides hosting and presentation services on our behalf. All data collected via this website is processed on their servers within the European Union or the European Economic Area.
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such. We use the data you provide for contract processing and handling your inquiries, in accordance with Art. 6(1)(b) GDPR.
If you consent to opening a customer account (Art. 6(1)(a) GDPR), we use your data to create and manage your account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we are legally required to retain it.
To fulfill the contract (Art. 6(1)(b) GDPR), we pass on your data to the shipping company responsible for delivery and to the payment service provider responsible for payment processing. Some payment service providers also collect data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process.
We also use an external ERP system for order and contract processing. The data transfer or processing is based on order processing.
We use payment service providers and shipping service providers based outside the European Union. The transfer of personal data to these companies only occurs within the scope necessary to fulfill the contract.
If you have given us your express consent (Art. 6(1)(a) GDPR), we may forward your email address and telephone number to the selected shipping service provider for delivery notification or coordination.
You can revoke this consent at any time by contacting us at [email protected].
Shipping Service Providers:
Email advertising with newsletter registration:
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent (Art. 6(1)(a) GDPR).
You can unsubscribe from the newsletter at any time by contacting us at [email protected] or using the link provided in the newsletter.
Postal advertising and your right to object:
We also reserve the right to use your first and last name and postal address for our advertising purposes, e.g., to send attractive offers and information about our products by post. This serves to protect our legitimate interests in a promotional approach to our customers, in accordance with Art. 6(1)(f) GDPR.
We use cookies to make your visit to our website attractive and to enable the use of certain functions, to display suitable products, or for market research, provided you have given your consent (Art. 6(1)(a) GDPR).
You can manage your cookie settings in your browser or revoke your consent via our cookie banner.
If you have given your consent (Art. 6(1)(a) GDPR), this website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com).
You can revoke your consent at any time by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.
Google Maps:
This website uses Google Maps to visually display geographic information. Google Maps is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to protect our legitimate interests in an optimized presentation of our offer and easy accessibility of our locations, in accordance with Art. 6(1)(f) GDPR.
Google reCAPTCHA:
To protect against misuse of our web forms and spam, we use the Google reCAPTCHA service on some forms on this website. Google reCAPTCHA is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to protect our legitimate interests in protecting our website from misuse and ensuring a smooth presentation of our online presence, in accordance with Art. 6(1)(f) GDPR.
Google Fonts:
The script code “Google Fonts” is integrated on this website. Google Fonts is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to protect our legitimate interests in a uniform presentation of the content on our website, in accordance with Art. 6(1)(f) GDPR.
Social plugins from Facebook, Twitter, Instagram:
Our website uses so-called social plugins (“plugins”) from social networks. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly in the USA) and stored there.
Online presence on Facebook, Twitter, Instagram, LinkedIn:
Our presence on social networks and platforms enables better, active communication with our customers and prospects. We provide information about our products and ongoing special promotions.
You have the right to request information about your personal data processed by us, to request the correction of incorrect or incomplete data, to request the deletion or restriction of processing, and to data portability. You can also revoke your consent at any time. For inquiries, contact us at [email protected].
You can contact us via WhatsApp for inquiries, support, or order-related communication. When you initiate a chat with us via WhatsApp, we may collect and store your WhatsApp phone number, messages, and any other personal data you provide during the conversation.
Purpose and Legal Basis:
Data Storage and Retention:
Your Rights:
You have the right to access, correct, delete, restrict, or port your data, and to object or withdraw consent. To exercise these rights, contact us at [email protected].
We review this policy annually or as needed. The latest version is always available on our website.